Journal ArticleDOI
The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust
Ilyoo Barry Hong,Hwi-Hyung Cho +1 more
TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.About:
This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.read more
Citations
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Journal ArticleDOI
Does intention translate into action? Investigating the impact of loyalty intention on future usage
TL;DR: In this article, the authors developed a structural and a predictive model of the future purchase behavior of the consumers from value, quality and satisfaction and also finding the role of consumer loyalty in the above-mentioned model.
Journal ArticleDOI
Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review
TL;DR: In this paper, the authors present a comprehensive and up-to-date framework that synthesizes the previous studies in the literature conducted on trust in e-commerce environments. And the theoretical bases in relation to trust in E-commerce contexts used in literature were investigated.
Proceedings Article
Developing a Conceptual Framework to Evaluate Public B2B E-Marketplaces
TL;DR: This research presented a framework to evaluate performance of public B2B e-marketplaces that support small exporters and contributed to the literature by building an integrated framework and to the industry by offering a practical mean for market makers or managers to evaluate and improve their emarketplaces.
Journal ArticleDOI
Customer Value Creation for Risky Products: The Role of Brand Trust and Trusting Beliefs:
TL;DR: In this article, the authors investigated numerous ways of reducing consumers' perceptions of products and services as risky and as a result, they might perceive the same products or services as less valuable.
Effectiveness of Interorganizational (B2B) Selling: The Influence of Collaboration, Initiator, Market Segmentation, Product
TL;DR: Samaddar et al. as discussed by the authors explored how the following elements of interorganizational B2B sales affect buyer outcomes: collaboration, initiator type, customer market segment, and product or service category.
References
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Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Journal ArticleDOI
Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI
The Commitment-Trust Theory of Relationship Marketing
Robert Morgan,Shelby D. Hunt +1 more
TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
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