Journal ArticleDOI
The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust
Ilyoo Barry Hong,Hwi-Hyung Cho +1 more
TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.About:
This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.read more
Citations
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Journal ArticleDOI
Factors attracting Chinese Generation Y in the smartphone application marketplace
Shijian Luo,Yi Hu,Yuxiao Zhou +2 more
TL;DR: The results of two studies suggest that Chinese Generation Y is a content-centric group when they browse the smartphone app marketplace, and Icon, screenshot, price, rating, and name are the dominant and indispensable factors that influence purchase intentions.
Journal ArticleDOI
Stigma as moral insurance: How stigma buffers firms from the market consequences of greenwashing
TL;DR: In this article , the authors show that organizational stigma has a built-in insurance-like quality that buffers firms from the market consequences of their misconduct, and that when firms are caught greenwashing, organizational stigma protects them from consumer backlash.
Journal ArticleDOI
Consumers Choosing Retailers On Online Marketplaces: How Can Retailers Differentiate Apart From The Price? – An Exploratory Investigation
TL;DR: In this article, the authors used a binary logistic regression to investigate what consumers previous experience with retailers is and how it influences them, apart from price, delivery time, ratings and the consumer's prior experience with the retailer have.
Proceedings ArticleDOI
Understanding the influence and service type of trusted third party on consumers' online trust: evidence from Australian B2C marketplace
Cong Cao,Jun Yan,Mengxiang Li +2 more
TL;DR: Five different types of services provided by TTPs during the establishment of the trust relationship are summarized and two different functions of TTP to solve the online trust problem faced by consumers are explained.
Journal ArticleDOI
Does e-shopping service quality enhance customers’ e-shopping adoption? An extended perspective of unified theory of acceptance and use of technology
TL;DR: In this article , the authors explored the relationship among e-shopping service quality (an exogenous variable), eshopping drivers (performance expectancy, effort expectation, social influence, and facilitating conditions), and e-shop intention with the moderating role of offline brand trust.
References
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Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Journal ArticleDOI
Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI
The Commitment-Trust Theory of Relationship Marketing
Robert Morgan,Shelby D. Hunt +1 more
TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
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