Journal ArticleDOI
The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust
Ilyoo Barry Hong,Hwi-Hyung Cho +1 more
TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.About:
This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.read more
Citations
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Enhancing customer trust in peer-to-peer accommodation: A “soft” strategy via social presence
TL;DR: Wang et al. as mentioned in this paper examined a soft strategy of trust establishment that addresses the impersonal nature of Web-mediation by improving social presence, and assessed its applicability and functional mechanism in the context of P2P sharing economy.
Journal ArticleDOI
Online repatronage intention: an empirical study among Malaysian experienced online shoppers
TL;DR: In this paper, the impact of perceived usefulness (PU), perceived ease of use (PEOU), perceived value (PV), trust (TRT), perceived risk (PR), privacy concern (PC), internet literacy (IL), satisfaction (SAT) on online repatronage intention (ORI) among Malaysian experienced online shoppers.
Journal ArticleDOI
A dual-factor model of loyalty to IT product - The case of smartphones
TL;DR: This study demonstrates the cognition-affect-behavior loyalty phases by considering both dedication and constraint factors and helps IT vendors devise proper strategies to build customer loyalty.
Journal ArticleDOI
Understanding mobile hotel booking loyalty: an integration of privacy calculus theory and trust-risk framework
TL;DR: It is demonstrated that personalization is a strong predictor of MHB users” privacy concerns, trust, and risk perceptions, and trust and perceived risk were associated with loyalty.
Journal ArticleDOI
The influence of organizational culture on healthcare supply chain resilience: moderating role of technology orientation
TL;DR: Positive influences for development, group and rational cultures on HCRES are found, and the moderating role of technology orientation on organizational culture dimensions and healthcare resilience linkages is explored.
References
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Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Journal ArticleDOI
Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI
The Commitment-Trust Theory of Relationship Marketing
Robert Morgan,Shelby D. Hunt +1 more
TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
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