scispace - formally typeset
Journal ArticleDOI

The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust

TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.
About
This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.

read more

Citations
More filters
Journal ArticleDOI

Factors explaining shared clothes consumption in China: Individual benefit or planet concern?

TL;DR: In this article, the authors examined the moderating role of environmental concern in the relationship between perceived economic, functional (app quality/platform) benefit, reputation and trust of the app/platform on (a) intention to use online clothes-sharing platforms and (b) spending behaviour of current users of the same sharing platform.
Journal ArticleDOI

Understanding individuals’ initial and continued use of online auction marketplaces: A meta-analysis

TL;DR: In this article, the authors identify the main determinants that impact individuals' perceptions, attitude, intention and behavior and meta-analytically evaluate their respective strength in online auction markets.
Journal ArticleDOI

Exploring the effect of an enhanced e-commerce institutional mechanism on online shopping intention in the context of e-commerce poverty alleviation

TL;DR: A new model to generate a two-factor mediation effect model by integrating the perceived effectiveness of enhanced e-commerce institutional mechanisms with farmers, farmers' adoption readiness, perceived risk and online shopping intention is proposed.
Journal ArticleDOI

Predictors Of Customer Loyalty To Mobile Service Provider In South Africa

TL;DR: In this article, the influence of mobile provider service quality in customer satisfaction regarding customer trust and loyalty in the African mobile communication context was examined using a data set of 151 mobile service clients in Gauteng Province of South Africa.
Dissertation

Consumer Search Behaviour and Adoption of Online Booking of Travel Services in Saudi Arabia

Khald Alatawy
TL;DR: In this paper, the authors investigate current search behavior among Saudi consumers of travel services, to establish their attitudes towards, and adoption of online search and booking processes, and explore current experiences within travel agencies of the adoption of Online booking systems in the Saudi Arabian market.
References
More filters
Journal ArticleDOI

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Journal ArticleDOI

Structural equation modeling in practice: a review and recommended two-step approach

TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book

Understanding Attitudes and Predicting Social Behavior

TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI

The Commitment-Trust Theory of Relationship Marketing

TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
Related Papers (5)