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Journal ArticleDOI

The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust

TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.
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This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.

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Citations
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Integrating the S-O-R Model to Examine Purchase Intention Based on Instagram Sponsored Advertising

TL;DR: In this paper , the authors proposed a framework that combines the extended Ducoffe's web advertising value model and the Stimulus-Organism-Response (S-O-R) model to understand how the value of sponsored Instagram advertisements can enhance consumer ad-related involvement and flow experience, which consequently impacts product purchase intention.
Journal ArticleDOI

The influence of online and offline brand trust on consumer buying intention

TL;DR: In this paper, a model that considers online brand trust in different non-brand-owned touchpoints as a multifactorial construct constituted by: social network influencers, bloggers, online retail platforms and brand-related user generated content was used to test the hypotheses.
Journal ArticleDOI

Shopping via Instagram: The Influence of Perceptions of Value, Benefits and Risks on Purchase Intentions

TL;DR: The results suggest that four aspects contribute positively towards customer purchase intentions perceived socialvalue, perceived price value, perceived quality value and perceived benefits while, in contrast, risk perceptions have been found to adversely impact upon customer purchase intention.
Journal ArticleDOI

Assessing differences in levels of food trust between European countries

TL;DR: In this paper, the authors investigated the levels of trust and distrust in food products and organisations across four European countries (Finland, Germany, Greece and the UK) using a previously validated consumer Trust Toolkit (Benson et al, 2020).
References
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Journal ArticleDOI

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
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Structural equation modeling in practice: a review and recommended two-step approach

TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book

Understanding Attitudes and Predicting Social Behavior

TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI

The Commitment-Trust Theory of Relationship Marketing

TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
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