Journal ArticleDOI
The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust
Ilyoo Barry Hong,Hwi-Hyung Cho +1 more
TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.About:
This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.read more
Citations
More filters
Journal ArticleDOI
Role of impulsiveness in online purchase completion intentions: an empirical study among Indian customers
TL;DR: In this article, the role of certain exogenous factors in developing shopping motivations that sequentially mediate to online purchase completion through impulsiveness under risk perceptions was considered. But, the authors did not consider the effect of risk on online cart abandonment.
Proceedings ArticleDOI
The Determinants of Online Shopping Behavior
Hsiu-Hua Cheng,Tzu-Jui Fu +1 more
TL;DR: Based on the social cognitive theory, a research model of online shopping behavior was proposed in this article, which argued that trust positively affects online shopping behaviour; perceived website complexity negatively and directly affects online shoppers' behavior, and indirectly affects trust online shopping behaviors via trust.
Proceedings Article
Antecedents of User Stickiness and Loyalty and Their Effects on Users' Group-Buying Repurchase Intention
Lijuan Huang,Lin Jia,Jiahe Song +2 more
TL;DR: Results indicate that systems quality, information quality, service quality, and alternative system quality each has a positive relationship with user loyalty through user stickiness, while information quality directly impacts user loyalty.
Journal ArticleDOI
The Analysis on the Relationship among Information Search Motivation, Tourism Omni-Channel Satisfaction and Purchase Intention in Data Technology Age
HyunJee Park,Bong-Gyu Park +1 more
TL;DR: Wang et al. as discussed by the authors analyzed the relationship among tourist information by searching motivation and purchase intention with tourism omnichannel by using tourist satisfaction with omni-channel as a mediator.
Journal ArticleDOI
Validating a multidimensional perspective of relationship marketing on brand attachment, customer loyalty and purchase intentions: a serial mediation model
TL;DR: In this article, the authors discuss the multidimensional constructs of relation marketing (RM) activities to strengthen their connections with customers, and present a survey of relationships in relation marketing.
References
More filters
Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Journal ArticleDOI
Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI
The Commitment-Trust Theory of Relationship Marketing
Robert Morgan,Shelby D. Hunt +1 more
TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
Related Papers (5)
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more