Journal ArticleDOI
The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust
Ilyoo Barry Hong,Hwi-Hyung Cho +1 more
TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.About:
This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.read more
Citations
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Journal ArticleDOI
Roles of Buyer's Trust and Distrust in Open Markets: Focusing on Transfer between Intermediary and Seller
TL;DR: Cahn et al. as mentioned in this paper investigated the effects of trust and distrust on intention to purchase in open markets, based on the ideas derived from previous studies such as coexistence of distrust and distrust, and two distinct trustees in the open markets-intermediary and sellers.
How does website quality and trust towards website influence online purchase intention
TL;DR: In this paper, the authors explored what factors are important in developing online purchase intention of Pakistani youth interested in shopping through the internet and found that website quality and trust in e-commerce social websites are positively related to online purchase intentions.
Journal ArticleDOI
Predicting user-level marketing performance of location-based social networking sites
TL;DR: Results indicate that user satisfaction has a significant effect on marketing performance, whereas intention to use LBSs has no such effect, and suggested implications and future research directions are suggested.
Book ChapterDOI
The Influence of Social Presence and Trust on Customers’ Loyalty to Social Commerce Websites
TL;DR: In this article, the authors investigated the impact of social presence and trust on s-commerce customer loyalty and found that trust and social presence had significant influence on customer loyalty to S-commerce websites.
Proceedings ArticleDOI
Measuring Trust: The Simpler the Better?
TL;DR: This work proposes to use semantic differential to measure trustworthiness and develops a questionnaire with nine items which is comparable to other existing questionnaires in terms of reliability and internal consistency and overcomes the limitation of Likert scale based questionnaire.
References
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Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Journal ArticleDOI
Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI
The Commitment-Trust Theory of Relationship Marketing
Robert Morgan,Shelby D. Hunt +1 more
TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
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