Journal ArticleDOI
The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust
Ilyoo Barry Hong,Hwi-Hyung Cho +1 more
TLDR
It was found that trust is transferred from an intermediary to the community of sellers, implying that the trustworthiness of the intermediary plays a critical role in determining the extent to which consumers trust and accept the sellers in the e-marketplace.About:
This article is published in International Journal of Information Management.The article was published on 2011-10-01. It has received 498 citations till now. The article focuses on the topics: Consumer behaviour & Loyalty.read more
Citations
More filters
Journal ArticleDOI
Why are experienced users of WeChat likely to continue using the app
TL;DR: Wang et al. as discussed by the authors explored why experienced users in mobile social apps (e.g. WeChat) are likely to continue using the app and highlighted the effects of individual experience.
Journal ArticleDOI
Consumer Decisions toward Fashion Product Shopping in Indonesia: The effects of Attitude, Perception of Ease of Use, Usefulness, and Trust
Dede Suleman,Ida Zuniarti,Sabil +2 more
TL;DR: In this article, the authors analyzed the relationship between perceived usefulness, perceived ease of use and trust in the attitudes and decisions of shopping for online fashion products and used purposive sampling in the survey method with a sample of 70 respondents.
Journal ArticleDOI
Trustmarks: Strategies for exploiting their full potential in e-commerce
TL;DR: In this article, the authors conducted two studies into how the use of trustmarks impacts consumer trust, consumer risk perceptions, and, consequently, influences consumer purchase intentions in e-commerce.
Journal ArticleDOI
The individual performance outcome behind e-commerce
TL;DR: In this paper, the authors examined the relationship between e-commerce and individual performance and found that a higher level of use and user satisfaction increase individual performance, and that overall quality and overall trust are important to explain user satisfaction.
Journal ArticleDOI
Understanding and Predicting Behavioral Intention to Adopt Mobile Banking: The Korean Experience
TL;DR: It was found that of the social influence factors, perceived herding behavior has a significantly positive relationship with the intention to use mobile banking services, whereas subjective norm is not significantly related to the intention.
References
More filters
Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Journal ArticleDOI
Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Understanding Attitudes and Predicting Social Behavior
Icek Ajzen,Martin Fishbein +1 more
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Journal ArticleDOI
The Commitment-Trust Theory of Relationship Marketing
Robert Morgan,Shelby D. Hunt +1 more
TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
Related Papers (5)
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more