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Book ChapterDOI

Putting the balanced scorecard to work

Robert S. Kaplan, +1 more
- 01 Sep 1993 - 
- Vol. 71, Iss: 5, pp 134-142
TLDR
The balanced scorecard as discussed by the authors shows four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.
Abstract: 
In this article Robert S. Kaplan and David P. Norton report on the Balance Scorecard. Before the Balanced Scorecard companies have used various measurement systems that have made incremental improvements and concentrated mostly on the company's financials. The Balanced Scorecard shows you four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.  When using the Balanced Scorecard a company is no longer needs to worry about small incremental improvements, but a new processes measurement system that will allow a company to get where it wants to go.

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Journal Article

Two Decades of the Balanced Scorecard: A Review of Developments

Nicholas Coe, +1 more
- 01 Jan 2014 - 
TL;DR: This paper sets out to track the developments in the balanced scorecard over the two decades of its existence, and examines the modern context, the so-called third generation phase and a case study from 2GC which details the third generation balanced scorecards.
Journal Article

La medición del desempeño organizativo desde una perspectiva estratégica: creación de un instrumento de medida

César Camisón Zornoza, +1 more
- 01 Jan 2008 - 
TL;DR: In this article, a multi-item scale based on the managerial perceptions of the firm performance in relation to its competition, in order to obtain evalua- tions of all the indicators that form it, is presented.
MonographDOI

Voluntary corporate health promotion as strategic function of HRM : comparing SMEs and large companies?

Julia Brandl, +1 more
TL;DR: In this paper, the authors focus on the role of human capital in the sustainability and growth of SMEs and their impact on new venture performance in the German 'Mittelstand' region.
Journal ArticleDOI

HCS: Designing a Balanced Scorecard in a Knowledge‐Based Firm

Chris Moore, +2 more
- 01 Nov 2001 - 
TL;DR: In this paper, a balanced scorecard that incorporates both traditional and nontraditional performance measures within the strategic context of a knowledge-based firm is presented, based on factual issues and decisions faced by real-world managers and employees of Holloway Consulting Services (HCS).
Journal ArticleDOI

Gathering and applying evidence of the impact of UK university libraries on student learning and research: A facilitated action research approach

Sharon Markless, +1 more
- 01 Feb 2006 - 
TL;DR: The process model used in the Impact Implementation Initiative and its origins in earlier research and development conducted in further education colleges are described and some factors likely to influence success if this model is adopted elsewhere.