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Book ChapterDOI

Putting the balanced scorecard to work

Robert S. Kaplan, +1 more
- 01 Sep 1993 - 
- Vol. 71, Iss: 5, pp 134-142
TLDR
The balanced scorecard as discussed by the authors shows four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.
Abstract: 
In this article Robert S. Kaplan and David P. Norton report on the Balance Scorecard. Before the Balanced Scorecard companies have used various measurement systems that have made incremental improvements and concentrated mostly on the company's financials. The Balanced Scorecard shows you four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.  When using the Balanced Scorecard a company is no longer needs to worry about small incremental improvements, but a new processes measurement system that will allow a company to get where it wants to go.

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Journal ArticleDOI

A Systematic Benchmarking Perspective on Performance Management of Global Small to Medium-sized Organizations: An Implementation-based Approach

Carlos F. Gomes, +1 more
- 12 Jul 2011 - 
TL;DR: The advocated approach integrates several frameworks in an effort to address practical concerns related to performance measurement, management, and improvement in small to medium‐sized organizations (SMOs) with global business aspirations.
Dissertation

Antécédents de la performance inter et intra-organisationnelle : au croisement des visions structurelle, relationnelle et fondée sur les ressources et compétences

Franck Brulhart
TL;DR: The question of the origin of the performance of a partenariat or an enterprise has been studied extensively in the literature as discussed by the authors, e.g. in the context of management.
Posted Content

Sales growth, profitability and performance: empirical study of japanese ict industries with three asean countries

Mohd Fazli Mohd Sam, +2 more
- 01 Mar 2013 - 
TL;DR: In this paper, the authors investigated the performance by analysing sales growth ratio and profitability ratio in ICT industry between Japan and three ASEAN countries, namely Thailand, Malaysia, and Philippines.
Journal ArticleDOI

Analysis of whether Lean is viewed as an ideology by British organizations

Sanjay Bhasin
- 10 Nov 2013 - 
TL;DR: In this paper, an in-depth investigation undertaken to decipher whether British organizations embraced Lean as an ideology was carried out and the results revealed that no sample organization was deemed to be embracing Lean as a ideology; however, those representing more of the essential inputs were the organizations that performed better.
Journal ArticleDOI

A Framework for Assessing the Performance of Integrated Health Delivery Systems

Sandra G. Leggat, +1 more
- 01 Mar 1997 - 
TL;DR: The establishment of a consistently used evaluation framework for integrated delivery systems will provide the government, governing bodies and other evaluators with an effective assessment tool that will enable greater understanding of the impact of the IDS on the health care system.