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Book ChapterDOI

Putting the balanced scorecard to work

Robert S. Kaplan, +1 more
- 01 Sep 1993 - 
- Vol. 71, Iss: 5, pp 134-142
TLDR
The balanced scorecard as discussed by the authors shows four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.
Abstract: 
In this article Robert S. Kaplan and David P. Norton report on the Balance Scorecard. Before the Balanced Scorecard companies have used various measurement systems that have made incremental improvements and concentrated mostly on the company's financials. The Balanced Scorecard shows you four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.  When using the Balanced Scorecard a company is no longer needs to worry about small incremental improvements, but a new processes measurement system that will allow a company to get where it wants to go.

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Journal ArticleDOI

Strategic linkage process and value-driven system: A dynamic analysis of high-tech firms in a newly-industrialized country

Hao-Chen Huang, +3 more
- 01 Mar 2009 - 
TL;DR: A dynamic integrated model for examining the influence of strategic links on the Taiwanese high-tech industry and to examine the relationships among the strategic perspectives of the balanced scorecard was designed.
Journal ArticleDOI

Frontline employees׳ attitudes towards self-service technologies: Threats or opportunity for job performance?

Loredana Di Pietro, +2 more
- 01 Sep 2014 - 
TL;DR: In this paper, the authors examined the success of self-service technologies from an employee's perspective by evaluating their attitude and considering the impact on their job performance perception, such as the perception of speed for task completion, which emerged as the most important factor for employees self-evaluation.
DOI

Global Talent Management The Identification Process of Pivotal Talent in Multinational Hotel Corporations

Stefan Jooss
TL;DR: In this paper, the authors present a list of figures, tables, and Appendix Tables for each of the following categories: Table, Figure, Table, Appendix, Appendix and Appendix Table.
Journal ArticleDOI

A system dynamics approach to competitive strategy in mobile telecommunication industry

Jiayin Qi, +2 more
- 01 Mar 2009 - 
TL;DR: Wang et al. as discussed by the authors analyzed the mobile carriers' competition strategies by using balanced scorecard and system dynamics (SD) modelling, which showed that for carrier B, improving the investment efficiency was more important; while for carrier A, the product innovation was an essential issue.
Dissertation

Evaluation de la performance des systèmes de conception pour la conduite de l'ingénierie des produits ; prototype logiciel d'aide aux acteurs

Vincent Robin
TL;DR: In this paper, a methodologie d'evaluation de la performance en conception en vue de la conduite des systemes de conception is presented, which consists in l'etude d'un modele de reference for evaluation of the performance in conception in an environnement multi-acteurs, multi-disciplinaires and multi-projets.