Book ChapterDOI
Putting the balanced scorecard to work
Robert S. Kaplan,David P. Norton +1 more
TLDR
The balanced scorecard as discussed by the authors shows four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.Abstract:
In this article Robert S. Kaplan and David P. Norton report on the Balance Scorecard. Before the Balanced Scorecard companies have used various measurement systems that have made incremental improvements and concentrated mostly on the company's financials. The Balanced Scorecard shows you four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other. When using the Balanced Scorecard a company is no longer needs to worry about small incremental improvements, but a new processes measurement system that will allow a company to get where it wants to go.read more
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Journal Article
Exploring the Measurements of Organizational Performance: Small and Medium Enterprises (SMEs) Perspective
TL;DR: In this article, the authors used both subjective and objective measures to evaluate the performance of organizations of small and medium enterprises (SMEs) based on the measures used in previous researches.
Journal ArticleDOI
Continuous improvement strategies and production competitive criteria: Some findings in Brazilian industries
TL;DR: In this paper, a study was conducted in a sample of companies representative of different Brazilian industry sectors aimed at identifying the relationship between continuous improvement strategies and production competitive criteria, and a theoretical discussion as well as a conceptual framework for continuous improvement deployment are presented so as to validate the conduction of the study.
Journal ArticleDOI
A Hermeneutic Reading into "What Strategy is": Ambiguous Means-End Relationship
Ali Bakir,Millar Todorovic +1 more
TL;DR: In this article, the authors employ a hermeneutic reading of authorial texts to develop a robust understanding of strategy, and use a self-reflexive dialogue with the text to accomplish a fusion of horizons where they hope to turn their preconceptions into productive prejudices.
Supply chain performance measurement in the manufacturing industry : a single case study research to develop a supply chain performance measurement framework
TL;DR: In this paper, the authors present the main theory framework of supply chain performance measurement, defined as time, profitability, order book analysis and managerial analysis, and tested the measurement framework by measuring case-supply chain performance.
Related Papers (5)
Using the balanced scorecard as a strategic management system
Robert S. Kaplan,David P. Norton +1 more