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Book ChapterDOI

Putting the balanced scorecard to work

Robert S. Kaplan, +1 more
- 01 Sep 1993 - 
- Vol. 71, Iss: 5, pp 134-142
TLDR
The balanced scorecard as discussed by the authors shows four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.
Abstract: 
In this article Robert S. Kaplan and David P. Norton report on the Balance Scorecard. Before the Balanced Scorecard companies have used various measurement systems that have made incremental improvements and concentrated mostly on the company's financials. The Balanced Scorecard shows you four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.  When using the Balanced Scorecard a company is no longer needs to worry about small incremental improvements, but a new processes measurement system that will allow a company to get where it wants to go.

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Journal ArticleDOI

Which Corporate Real Estate Management Functions Should be Outsourced

Chris Manning, +2 more
- 01 Jan 1997 - 
TL;DR: In this article, the authors explain why firms should consider outsourcing and identify both positive benefits and possible negative benefits of such outsourcing and propose a model to evaluate the benefits of outsourcing corporate real estate management functions.
Journal ArticleDOI

Sustainability Balanced Scorecard: Concept and the Case of Hamburg Airport

Stefan Schaltegger, +1 more
- 16 Dec 2011 - 
TL;DR: The Sustainability Balanced Scorecard (SBSC) as mentioned in this paper is an approach based on the four basic perspectives, the role of leading and lagging indicators as well as the development of strategy maps based on cause-and-effect-chains in and across the BSC perspectives.

Three Essays on Innovation and Regional Economic Development

Jon R. Shelton
TL;DR: This article developed a typology that identifies the multiple pathways, functions, and operations where innovation can occur in a firm's internal business cycle based upon the extant literature, which includes both technological and non-technological activities.

A process for developing strategically relevant measures of intellectual capital

Michael Shulver, +1 more
TL;DR: In this article, the authors describe a process for the selection of relevant measures of intellectual capital, and a key attribute of the process is its provision of an explicit method to link strategy to measure selection.
Book ChapterDOI

Financial and Non-Financial Performance: The Influence of Quality of Information System Information, Corporate Environmental Integration, Product Innovation, and Product Quality

Alan S. Dunk
TL;DR: In this paper, four specific factors are focused on this paper, namely quality of information system (IS) information, corporate environmental integration, product innovation, and product quality to investigate the extent to which these variables influence financial and non-financial performance.