Book ChapterDOI
Putting the balanced scorecard to work
Robert S. Kaplan,David P. Norton +1 more
TLDR
The balanced scorecard as discussed by the authors shows four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other.Abstract:
In this article Robert S. Kaplan and David P. Norton report on the Balance Scorecard. Before the Balanced Scorecard companies have used various measurement systems that have made incremental improvements and concentrated mostly on the company's financials. The Balanced Scorecard shows you four different perspectives in which to choose measures that can redefine a company's processes measurement system so short term and long term objectives are in balance with each other. When using the Balanced Scorecard a company is no longer needs to worry about small incremental improvements, but a new processes measurement system that will allow a company to get where it wants to go.read more
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Journal ArticleDOI
Evaluating environmental and social performance of large Portuguese companies: a balanced scorecard approach
TL;DR: In this paper, a thematic balanced scorecard format was used to address environmental and social performance evaluation of 13 large companies operating in Portugal, and companies were categorized as to their actual performance status using a predefined performance framework.
Book
Information Technology Project Management: Providing Measurable Organizational Value
TL;DR: The 5th edition of Marchewka's Information Technology Project Management focuses on how to create measurable organizational value (MOV) through IT projects The author uses the concept of MOV, combined with his own research, to create a solid foundation for making decisions throughout the project's lifecycle as discussed by the authors.
Journal ArticleDOI
Researching performance measurement system implementation: the dynamics of success and failure
TL;DR: In this article, the authors describe three phases of research into design and implementation of performance measurement systems involving 16 different businesses and conclude that senior management commitment is a key driver of success, but the main factors which influence and change this commitment over the life of a performance measurement implementation project.
Journal ArticleDOI
Balanced Scorecard: Myth and Reality:
TL;DR: The balanced scorecard as mentioned in this paper is a system of combining financial and non-financial measures of performance in one single scorecard, which includes performance measures for four perspectives: financial, customer, internal business processes, and learning and growth (innovation).
Journal ArticleDOI
The regenerative supply chain: a framework for developing circular economy indicators
TL;DR: The Ellen MacArthur Foundation butterfly model is used as a coherent systems overview of key material stocks and flows, and representation of relationships between inputs, outputs, recovery processes, emissions, energy and value loops in physical and financial measures which constitute the CE supply chain.
Related Papers (5)
Using the balanced scorecard as a strategic management system
Robert S. Kaplan,David P. Norton +1 more