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The article was published on 2012-01-01 and is currently open access. It has received 1072 citations till now.read more
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The impact of service quality on customer loyalty with customer satisfaction as a mediation variable in horison ultima hotel palembang
TL;DR: In this paper, the authors investigated the effect of service quality on consumer satisfaction, customer satisfaction, and mediating customer satisfaction on influence quality of service to consumer loyalty at the Palembang Horison Ultima Hotel.
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Model of consumer trust on travel agent online: analysis of perceived usefulness and security on re-purchase interests (case study tiket.com)
TL;DR: In this article, the authors used purposive sampling to find out whether there is an influence between perceived usefulness, with trust, and whether there was a perceived influence on repurchase intention.
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The Relationship of Perceived Value, Perceived Risk, and Level of Trust Towards Green Products of Fast Moving Consumer Goods Purchase Intention
TL;DR: In this paper, the authors investigated the relation between the perceived value, perceived risk, level of trust and toward green products purchase intention and found that public tend to be more considered toward its benefits indicators than other indicators such as trust in the object, and trust in attributes.
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The Effect of Service Quality on Customer Loyalty with Brand Images and Customer Satisfaction as Mediation
TL;DR: In this paper, the effect of service quality on customer loyalty with brand images and customer satisfaction as mediation was investigated using a quantitative correlational type using non-probability sampling.
The Effect of Consumer Ethnocentrism, Brand Image, and Perceived Quality,on Purchase Decisions With Purchase Intention as Intervening Variable
TL;DR: In this paper, the effect of consumer ethnocentrism, brand image, and perceived quality of Eiger outdoor equipment product to consumer purchase decision was analyzed using Structural Equational Modeling (SEM) with SPSS and AMOS statistical software.
References
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The impact of child empowerment through islamic character education by the smart beting community in regions with stigma and discrimination, west borneo
TL;DR: The Smart Beting Community strives to eliminate stigma, eliminate discrimination, and to prevent the regeneration of drug abuse among the people of Kampung Beting by empowering children through Islamic character education which is packaged in The Beting Loves Quran's Program and Beting Learning as mentioned in this paper.
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MODEL BUYING DECISION AND REPEAT PURCHASE: PRODUCT QUALITY ANALYSIS (Case Study of Bank Permata Syariah Jakarta KPR Financing Customers)
TL;DR: In this article, the effect of process and product quality on buying and repurchase decisions of Sharia mortgage financing at PT Bank Permata Syariah Business Unit has been investigated.
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The systematic risk of stocks: analysis of property and agriculture sector in indonesia
TL;DR: In this article, the effect of degree of economic leverage, degree of operating leverage, and degree of financial leverage on the property and agriculture sectors in Indonesia was analyzed using panel data regression analysis using E-views 9.
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The Profile and Behaviour of ‘Digital Tourists’ When Making Decisions Concerning Travelling Case Study: Generation Z in South Jakarta
Budi Setiawan,Ni Luh Putu Trisdyani,Putu Pramania Adnyana,I Nyoman Adnyana,Kadek Wiweka,Hesti Retno Wulandani +5 more
TL;DR: Setiawan et al. as discussed by the authors found that Generation Z can be classified as "digital tourists" as they are highly dependent on and intensively use (six to 16 hours per day) technologies such as gadgets, social media, and the Internet.