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Cultures and Organizations: Software of the Mind
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TLDR
In this article, the differences in the way strategists and their followers think are discussed, and practical solutions for those in business to help solve conflict between different groups are proposed, with a focus on how to find common problems which demand cooperation for the solution of these problems.Abstract:
Despite calls for better co-operation between countries and different cultures, there is still confrontation between people, groups and nations. But at the same time they are exposed to common problems which demand cooperation for the solution of these problems. This book helps to understand the differences in the way strategists and their followers think, offering practical solutions for those in business to help solve conflict between different groups.read more
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The Relationships between Culture and Behavioral Intentions toward Services
TL;DR: This article found that customers from cultures with lower individualism or higher uncertainty avoidance tend to have a higher intention to praise if they received superior service, while the same groups tend not to switch, give negative word-of-mouth, or complain even when they received poor service quality.
Intercultural Communication: A Current Perspective
TL;DR: The study of intercultural communication has tried to answer the question, “How do people understand one another when they do not share a common cultural experience?” Just a few decades ago, this question was one faced mainly by diplomats, expatriates, and the occasional international traveler.
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Self-Construals, Coping, and Stress in Cross-Cultural Adaptation:
TL;DR: The authors examined differences in the independent and interdependent self-construals of American and East Asian students studying in the United States and the influence of these self construals on coping and stress.
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Drivers of Commitment and its Impact on Performance in Cross-Cultural Buyer-Seller Relationships: The Importer's Perspective
TL;DR: In this paper, the authors proposed and tested a model that explains how commitment develops and its impact on performance in cross-cultural interorganizational relations, and found that transaction specific investments by the importer and exporter opportunism affect importer commitment, and environmental volatility and cultural sensitivity are indirectly associated with commitment through opportunism.
Journal ArticleDOI
When and how is job embeddedness predictive of turnover? a meta-analytic investigation.
TL;DR: The present meta-analytic study introduces an overall model of the relationships between job embeddedness and turnover outcomes, and found that on- the-job and off-the-job embeddedness negatively related to turnover intentions and actual turnover, after controlling for job satisfaction, affective commitment, and job alternatives.