Journal ArticleDOI
Dynamics of a stressful encounter: Cognitive appraisal, coping, and encounter outcomes.
TLDR
In this paper, an intraindividual analysis of the interrelations among primary appraisal (what was at stake in the encounter), secondary appraisal (coping options), eight forms of problem-and emotion-focused coping, and encounter outcomes in a sample of community-residing adults was performed.Abstract:
Despite the importance that is attributed to coping as a factor in psychological and somatic health outcomes, little is known about actual coping processes, the variables that influence them, and their relation to the outcomes of the stressful encounters people experience in their day-to-day lives. This study uses an intraindividual analysis of the interrelations among primary appraisal (what was at stake in the encounter), secondary appraisal (coping options), eight forms of problem- and emotion-focused coping, and encounter outcomes in a sample of community-residing adults. Coping was strongly related to cognitive appraisal; the forms of coping that were used varied depending on what was at stake and the options for coping. Coping was also differentially related to satisfactory and unsatisfactory encounter outcomes. The findings clarify the functional relations among appraisal and coping variables and the outcomes of stressful encounters.read more
Citations
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Effects of a parenting intervention to address maternal psychological wellbeing and child development and growth in rural Uganda: a community-based, cluster-randomised trial
TL;DR: The 12 session integrated parenting intervention delivered by non-professional community members improved child development and maternal wellbeing in rural Uganda and has the potential to be replicated and scaled up in other low-resource, village-based settings.
Journal ArticleDOI
When customers disappoint: A model of relational internal marketing and customer complaints
TL;DR: In this paper, the authors examine internal marketing relationships and their influence on salesperson attitudes and behaviors in retail store environments and investigate the moderating role of customer complaining behavior on the nature of these relationships.
Journal ArticleDOI
Coping and mood during aids-related caregiving and bereavement
TL;DR: This prospective study of a cohort of human immunodeficiency virus positive and HIV negative caregiving partners of men with AIDS examined the contextual effects of caregiving and bereavement on coping and the association between coping and positive and negative mood during theFive months leading up to their partner's death and the five months following their partner’s death.
Journal ArticleDOI
Understanding individual compassion in organizations: the role of appraisals and psychological flexibility
TL;DR: The authors developed an expanded model of the components of compassionate responding that includes noticing, appraising, feeling, and acting, and proposed that psychological flexibility contributes to enhancing the perceptual, cognitive, affective, and behavioral aspects of compassion.
Journal ArticleDOI
Down and Out: An Investigation of the Relationship between Mood and Employee Withdrawal Behavior
TL;DR: In this article, the authors examined the impact of two mood dimensions (positive affect and negative affect) on employees' withdrawal behavior, specifically, on their absenteeism and turnover from an organization.
References
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Book
Stress, appraisal, and coping
Richard S. Lazarus,Susan Folkman +1 more
TL;DR: In this paper, the authors present a detailed theory of psychological stress, building on the concepts of cognitive appraisal and coping, which have become major themes of theory and investigation in psychology.
Journal ArticleDOI
The structure of coping.
TL;DR: Results indicate that individuals' coping interventions are most effective when dealing with problems within the close interpersonal role areas of marriage and child-rearing and least effective when deals with the more impersonal problems found in occupation.
Journal ArticleDOI
An analysis of coping in a middle-aged community sample
Susan Folkman,Richard S. Lazarus +1 more
TL;DR: In this article, the authors analyzed the ways 100 community-residing men and women aged 45 to 64 coped with the stressful events of daily living during one year and found that coping conceptualized in either defensive or problem-solving terms is incomplete.
Journal ArticleDOI
If it changes it must be a process: Study of emotion and coping during three stages of a college examination.
Susan Folkman,Richard S. Lazarus +1 more
TL;DR: This natural experiment provides substantial evidence for the following major themes, which are based on a cognitively oriented, process-centered theory of stress and coping: First, a stressful encounter should be viewed as a dynamic, unfolding process, not as a static, unitary event.
Related Papers (5)
If it changes it must be a process: Study of emotion and coping during three stages of a college examination.
Susan Folkman,Richard S. Lazarus +1 more