Open AccessPosted Content
Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
Citations
More filters
Journal ArticleDOI
The impact of service quality and marketing on financial performance in the hospital industry: an empirical examination
P. S. Raju,Subhash C. Lonial +1 more
TL;DR: In this paper, the authors proposed a framework linking the above-mentioned constructs to the financial performance (FP) of an organization based on theoretical considerations, and they used the technique of structural equations modeling (SEM) to test the model.
Journal ArticleDOI
Leadership behaviour in successful organisations: Universal or situation-dependent? : Universal or situational-dependent?
Johan Larsson,Stig Vinberg +1 more
TL;DR: In this paper, the authors review dimensions of leadership behaviour theory and their relationship to effectiveness, product quality, and product availability, and show that these dimensions play critical roles in the creation of successful organizations.
Journal ArticleDOI
Managing for quality through knowledge management
TL;DR: In this paper, the authors present an approach for managing for quality through knowledge management, which they call Total Quality Management (TQM) through Knowledge Management (KM) approach.
Journal ArticleDOI
A review of barriers to and driving forces for improved energy efficiency in Swedish industry– Recommendations for successful in-house energy management
TL;DR: A review of ten years of empirical research in the field of industrial energy management in Swedish industry is presented in this article, where success factors for efficient energy management, factors which could help guide individual energy managers as well as policy makers in order to close the energy efficiency and management gaps.
References
More filters
BookDOI
To Err Is Human Building a Safer Health System
TL;DR: Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.
Book
Software Engineering: A Practitioner's Approach
TL;DR: Software Engineering A Practitioner's Approach recognizes the dramatic growth in the field of software engineering and emphasizes new and important methods and tools used in the industry.
Journal ArticleDOI
Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
Journal ArticleDOI
Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
Journal ArticleDOI
Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.