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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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An international study of quality improvement approach and firm performance
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Behavioral implications of the transition process from products to services
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Action research: a methodological introduction
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References
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To Err Is Human Building a Safer Health System
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Role congruity theory of prejudice toward female leaders.
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TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
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Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
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