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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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References
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Total quality beyond North America A comparative analysis of the performance of European Excellence Award winners
TL;DR: In this article, the authors assess whether the implementation of a total quality management (TQM) approach positively affects the financial performance of European companies and propose a methodology to evaluate the impact of TQM on financial performance.
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Minimizing diagnostic error: the importance of follow-up and feedback.
TL;DR: Organizations have no way to learn about the thousands of collective diagnostic decisions that are made each day— information that could allow them to both improve overall performance as well as better hear the voices of the patients living with the outcomes.
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Modeling the logistics outsourcing relationship variables to enhance shippers' productivity and competitiveness in logistical supply chain
TL;DR: In this paper, an interpretive structural modeling (ISM) based approach has been used to model the variables of logistics outsourcing relationship between shippers and LSPs and to study their influence on productivity and competitiveness of the shipper company.
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Overview of the American Heart Association "Get with the Guidelines" programs: coronary heart disease, stroke, and heart failure.
Yuling Hong,Kenneth A. LaBresh +1 more
TL;DR: Data is presented from several sources that demonstrate, despite wide dissemination of these guidelines, recommended interventions are frequently not initiated during hospitalization for acute cardiac events, heart failure, and stroke.