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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:Â
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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Strategies for software reuse: a principal component analysis of reuse practices
TL;DR: The study uses survey data collected from 71 software development groups to empirically develop a set of six dimensions that describe the practices employed in reuse programs, demonstrating that the dimensions cluster into five distinct reuse strategies, each with a different potential for reuse success.
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Examining the Competitive Capabilities of Manufacturing Firms
TL;DR: In this article, the authors propose a framework for research on competitive capabilities, reports on the development of a set of constructs for measuring those capabilities, and tests relations among them, including flexible product innovation, quality, delivery dependability, competitive price, and premium price.
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The Effect of Perceived Justice and Attributions Regarding Service Failure and Recovery on Post-Recovery Customer Satisfaction and Service Quality Attitudes
TL;DR: In this paper, the authors examined the impact of attributions regarding service failure and recovery on the relationship between satisfaction and service quality by studying a service failure in the hospital IT system.
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Flexibility and standardization: test of a contingency model of product design–manufacturing integration
TL;DR: In this paper, a contingency model of system integration of product design and manufacturing among producers of goods involving tooling development is proposed and tested, which predicts which combinations of organizational and technical practices will be most effective under conditions of high and low design newness.
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Effect of physician profiling on utilization. Meta-analysis of randomized clinical trials.
E. Andrew Balas,Suzanne Austin Boren,Gordon D. Brown,Bernard Ewigman,Joyce A. Mitchell,Gerald T. Perkoff +5 more
TL;DR: There is a need for controlled clinical evaluations before subjecting large numbers of physicians to utilization management interventions, as profiling has a statistically significant, but minimal effect on the utilization of clinical procedures.
References
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BookDOI
To Err Is Human Building a Safer Health System
TL;DR: Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.
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Software Engineering: A Practitioner's Approach
TL;DR: Software Engineering A Practitioner's Approach recognizes the dramatic growth in the field of software engineering and emphasizes new and important methods and tools used in the industry.
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Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
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Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
Journal ArticleDOI
Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.