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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
Citations
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Development of a Measure for the Organizational Learning Construct
TL;DR: This research represents the initial work in developing an empirically reliable and valid measure of organizational learning and includes an eightfactor, 28-item instrument for assessing OL, derived from a sample of 119 knowledge-based firms.
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Assessing the Impact of Total Quality Management and Organizational Culture on Multiple Outcomes of Care for Coronary Artery Bypass Graft Surgery Patients
Stephen M. Shortell,Robert H. Jones,Alfred W. Rademaker,Robin R. Gillies,David Dranove,Edward F. X. Hughes,Peter P. Budetti,Katherine S. E. Reynolds,Cheng Fang Huang +8 more
TL;DR: There was little effect of TQM and organizational culture on multiple endpoints of care for CABG patients and there is a need to examine further the relationships among individual professional skills and motivations, group and microsystem team processes, specifically tailored interventions, and organization-wide culture, decision support processes, and incentives.
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Toward Authentic Participation: Deconstructing the Discourses of Participatory Reforms in Education:
TL;DR: In this article, the authors discuss the various influences on the discourse of participation and the ways it is currently being promoted and implemented by diverse constituencies and analyze how participation becomes a form of public relations to create greater institutional legitimacy for current educational practices, and how participation mechanisms, viewed as disciplinary practices, become more sophisticated technologies of control.
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Design for testability in object-oriented systems
TL;DR: This article maps the testability terrain for object-oriented development to assist the reader in finding relatively shorter and cheaper paths to high reliability.
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Integration of quality and environmental management systems
TL;DR: Strategies for integration of the quality system based on the ISO 9001 standard and the environmental management system are presented and the harmonization of related audit sub‐systems, namely ISO 10011 and ISO 14010/11/12 is addressed.
References
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To Err Is Human Building a Safer Health System
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Software Engineering: A Practitioner's Approach
TL;DR: Software Engineering A Practitioner's Approach recognizes the dramatic growth in the field of software engineering and emphasizes new and important methods and tools used in the industry.
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Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
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Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
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Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.