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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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The role of top management commitment in quality management: an empirical analysis of the auto parts industry
TL;DR: In this article, the authors examined the associations between ten integrated quality management constructs and the resulting product quality, and concluded that firms with high top management commitment produce high quality products despite variations in individual constructs.
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Abandoned buildings: Magnets for crime?
TL;DR: In one low-income Austin, Texas neighborhood, 41 percent of abandoned buildings could be entered without use of force; of these open buildings, 83 percent showed evidence of illegal use by prostitutes, drug dealers, property criminals, and others.
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Does Customer Knowledge Affect How Loyalty is Formed
TL;DR: In this paper, a cognitive-affective-conative baseline model is proposed and tested for measuring perceived service quality in a company-related and employee-related setting. But the model is not suitable for the task of service evaluation.
Perspectives on the productivity dilemma
Paul S. Adler,Mary J. Benner,David James Brunner,John Paul MacDuffie,Emi Osono,Bradley R. Staats,Hirotaka Takeuchi,Michael L. Tushman,Sidney G. Winter +8 more
TL;DR: Boyer and Swink as discussed by the authors presented an All-academy session at the 2008 Academy of Management annual meeting in Anaheim, California and invited the authors to write an article offering their individual and joint views on the productivity dilemma.
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Design and Evaluation in eHealth: Challenges and Implications for an Interdisciplinary Field
TL;DR: It is argued that the common pattern of silo or parallel working may be ameliorated by developing mutual awareness and respect for each others’ methods, epistemologies, and contextual drivers and by recognizing and harnessing potential synergies.
References
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BookDOI
To Err Is Human Building a Safer Health System
TL;DR: Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.
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Software Engineering: A Practitioner's Approach
TL;DR: Software Engineering A Practitioner's Approach recognizes the dramatic growth in the field of software engineering and emphasizes new and important methods and tools used in the industry.
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Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
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Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
Journal ArticleDOI
Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.