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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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Towards estimating Cost of Quality in supply chains
TL;DR: In this article, a preliminary study was conducted to determine COQ at selected third-party contract manufacturing sites of a world-leading research-based pharmaceutical company in India, where data for the year 2005-2006 were collected using the traditional method, the Defect Document Method, the Time and Attendance Method and the Assessment Method through interviews with internal customers and check-sheets at the contract sites.
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Road traffic injuries are a global public health problem
Margaret M. Peden,Adnan A. Hyder +1 more
TL;DR: Despite what is known about road traffic crashes and their health consequences, policymakers worldwide show little awareness of their contribution to the burden of disease; consequently they are neglected.
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Dynamics of organizational learning and continuous improvement in six sigma implementation
Taina Savolainen,Arto Haikonen +1 more
TL;DR: In this article, the authors examine the dynamics of organizational learning and continuous improvement in the context of six sigma implementation in business organizations operating in multicultural environments and find that the learning process is characterized by measurement, detection and correction of errors, and cost reduction.
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Performance Appraisal as Effective Management or Deadly Management Disease: Two Initial Empirical Investigations
TL;DR: In this paper, two divergent perspectives on this issue, the traditional human resource management view and the statistical process control view (Deming, 1986), are contrasted. And the authors report that managers and subordinates believe that typical poor performance has different causes and that actual productivity levels far outweigh person or system sources of variance in appraisal judgments.
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Development work for quality and ergonomics.
TL;DR: It is concluded that the development work concept is an important innovation with great potential, but the organisational models and applications need to be further developed for the future.
References
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BookDOI
To Err Is Human Building a Safer Health System
TL;DR: Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.
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Software Engineering: A Practitioner's Approach
TL;DR: Software Engineering A Practitioner's Approach recognizes the dramatic growth in the field of software engineering and emphasizes new and important methods and tools used in the industry.
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Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
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Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
Journal ArticleDOI
Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.