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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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References
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TL;DR: In this article, the authors present a comprehensive review of the literature by discussing critical factors of TQM in key areas often stressed in implementation case studies, and supported by quality gurus and writers.
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Implementing national standards for cancer pain management: program model and evaluation.
Marilyn Bookbinder,Nessa Covle,Margaret E. Kiss,Mary Layman Goldstein,Karen Holritz,Howard T. Thaler,Alice Gianella,Susan Derby,Brown Mh,Angela Racolin,May Nah Ho,Russell K. Portenoy +11 more
TL;DR: The model pain management program met its goal of implementing the APS standards, educating nurses, and identifying "system" problems, and improving overall patient satisfaction.
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Of Pigs in Pokes and Policy Diffusion: Another Look at Pay-for-Performance
TL;DR: Pay-for-Performance (PFP) has been widely used in the United States and in other OECD nations as discussed by the authors, however, it has not been widely adopted in the public sector.
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Criteria for a lean organisation: development of a lean assessment tool
Fatma Pakdil,Karen Leonard +1 more
TL;DR: In this article, a comprehensive tool called the leanness assessment tool (LAT) is developed, using both quantitative (directly measurable and objective) and qualitative (perceptions of individuals) approaches to assess lean implementation.