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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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References
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Maruf Hasan,Roger M. Kerr +1 more
TL;DR: In this article, a quality management framework based on the attribute theory of service quality was used to show how the organisational performance is affected by various quality dimensions using a questionnaire survey and subsequent data analysis, an empirically valid and reliable measurement instrument of quality dimensions was developed.
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A PDCA-based approach to Environmental Value Stream Mapping (E-VSM)
TL;DR: The results of the case study indicate that the proposed PDCA-based approach to E-VSM can be an effective alternative to improve the green performance of operations and provides a guiding reference for operations managers who may want to make the operations of their organisations more sustainable and environmentally friendly.
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Leadership development in health care: a word of caution
TL;DR: Too much emphasis on leadership without an equal concern for transforming the organisations nurses and other health personnel work in may result in leadership being added to the list of transient management "fads" which have characterised health care in recent years.
What is Systems Thinking? A Review of Selected Literature Plus Recommendations
Jamie P. Monat,Thomas F. Gannon +1 more
TL;DR: It is concluded that Systems Thinking is a perspective, a language, and a set of tools and that repeated events or patterns derive from systemic structures which, in turn, derive from mental models.
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The concurrent application of lean production and ERP: Towards an ERP-based lean implementation process
TL;DR: It is suggested that the implementation of a contemporary ERP system can act as a catalyst for the application of lean production practices and a process for ERP-based lean implementations is developed and proposed.