Open AccessPosted Content
Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
Citations
More filters
BookDOI
To Err Is Human Building a Safer Health System
TL;DR: Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.
Book
Software Engineering: A Practitioner's Approach
TL;DR: Software Engineering A Practitioner's Approach recognizes the dramatic growth in the field of software engineering and emphasizes new and important methods and tools used in the industry.
Journal ArticleDOI
Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
Journal ArticleDOI
Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
Journal ArticleDOI
Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.
References
More filters
Journal ArticleDOI
An analysis of the relationship between TQM implementation and organisational performance: evidence from Turkish SMEs
TL;DR: In this paper, the critical factors of total quality management (TQM) and their effect on organizational performance of SMEs operating in Turkish textile industry were determined and investigated using a self-administered questionnaire.
Journal ArticleDOI
Personnel Psychology: Performance Evaluation and Pay for Performance
TL;DR: This work briefly traces the origins of the general separation of PE research from PFP research in psychology, and reviews recent research on the relationship between PE and performance improvement, particularly with respect to multisource or 360-degree evaluation.
Journal ArticleDOI
What You Don'T Know About Customer-Perceived Quality: the Role of Customer Expectation Distributions
TL;DR: It is shown that some of the most common beliefs about customer-perceived quality are wrong, and a useful simplification of reality is provided that successfully predicts many aspects of the dynamics of consumer response to quality.
Journal ArticleDOI
The contributions of total quality management to a theory of work performance
TL;DR: In this article, a system-focused perspective is considered with regard to the determinants of work performance and the system is seen as an important source of variance affecting performance both indirectly and interactively.
Journal ArticleDOI
Quality management in systems development: an organizational system perspective
T. Ravichandran,Arun Rai +1 more
TL;DR: It is suggested that all elements of the organizational system need to be developed in order to attain quality goals and that piecemeal adoption of select quality management practices are unlikely to be effective.