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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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Perspectives in quality: designing the WHO Surgical Safety Checklist.
Thomas G. Weiser,Alex B. Haynes,Angela Lashoher,Angela Lashoher,Gerald Dziekan,Daniel J. Boorman,William R. Berry,Atul A. Gawande,Atul A. Gawande +8 more
TL;DR: The authors of the WHO Surgical Safety Checklist drew lessons from the aviation experience to create a safety tool that supports essential clinical practice and discusses the differences that exist between aviation and medicine that impact the use of checklists in health care.
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Return to academic standards: a critique of student evaluations of teaching effectiveness
TL;DR: This article performed a qualitative and quantitative literature review of student evaluations as a measure of teaching effectiveness, highlighting problems and suggestions offered to improve SETEs and to refocus teaching effectiveness on outcome-based academic standards.
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A survey instrument for standardizing TQM modeling research
John R. Grandzol,Mark Gershon +1 more
TL;DR: In this article, the authors present a survey instrument for TQM data collection with confidence by researchers elsewhere who will investigate other proposed models, and describe the initial sources and development of this instrument, the rigorous sequence of testing that it has been subjected to, and its application for current and future research.
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Occupational injury and accident research: A comprehensive review
TL;DR: The issues on risk assessment, accident causation, and intervention strategies are discussed progressively and the distinctiveness and overlaps in accident and injury research are highlighted.
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An Employee Survey Measuring Total Quality Management Practices and Culture: Development and Validation
TL;DR: A survey instrument designed to measure total quality management (TQM) and supporting organizational culture is presented in this paper, with 13 a priori dimensions of TQM and 10 a priora dime dimensions.
References
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BookDOI
To Err Is Human Building a Safer Health System
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Whence Consumer Loyalty
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Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
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Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
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