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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
Citations
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A Look on the Cost Side: Market Share and the Competitive Environment
William Boulding,Richard Staelin +1 more
TL;DR: In this article, the authors developed a model relating market share to average costs and found that market share can often lead to market power in the form of lower average costs, however, the firm's operating environment greatly moderates the effect of market share on average cost.
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The importance of context in implementation research.
Nancy Edwards,Pierre M. Barker +1 more
TL;DR: The pertinence of context in HIV/AIDS implementation research is described and preliminary recommendations are provided that can be used to characterize context when reporting interventions and describing how context can be accounted for in implementation strategies.
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Organizational Culture and the Management of Quality: TOWARDS A NEW FRAMEWORK
Kevin Bright,Cary L. Cooper +1 more
TL;DR: In this article, the authors examine the management of quality from the perspective of organizational culture change, and propose a tentative model of the relationship implied between TQM and organizational culture.
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Enhancing the Informal Curriculum of a Medical School: A Case Study in Organizational Culture Change
Ann H. Cottingham,Anthony L. Suchman,Debra K. Litzelman,Richard M. Frankel,Richard M. Frankel,David L. Mossbarger,Penelope R. Williamson,Penelope R. Williamson,DeWitt C. Baldwin,Thomas S. Inui,Thomas S. Inui +10 more
TL;DR: Large-scale change can be promoted with an emergent, non-prescriptive strategy, an appreciative perspective, and focused and sustained attention to everyday relational patterns.
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Conceptual problems of continuous quality improvement and innovation in higher education
TL;DR: Examines the conceptual problems of applying continuous quality improvement in higher education by exploring the general wisdom of its use in industrial practice and argues that cases of good practice can emerge to inform and improve quality assurance for teaching and learning.
References
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To Err Is Human Building a Safer Health System
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Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
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Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
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Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.