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Out of the Crisis
TLDR
Deming's theory of management based on the 14 Points for Management is described in Out of the Crisis, originally published in 1982 as mentioned in this paper, where he explains the principles of management transformation and how to apply them.Abstract:
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.read more
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The State of Statistical Process Control as We Proceed into the 21st Century
TL;DR: The State of Statistical Process Control as We Proceed into the 21st Century Journal of the American Statistical Association: Vol 95, No 451, pp 992-998 as discussed by the authors, 2000
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Critical factors and performance measures of TQM
TL;DR: Based on extensive review of prescriptive, conceptual, practitioner, and empirical literature, seven critical factors and more than 45 performance measures of TQM are identified.
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Relationship between TQM and innovation: an empirical study
Prakash J. Singh,Alan Smith +1 more
TL;DR: In this paper, the authors explored the relationship between total quality management (TQM) and innovation and found that there is insufficient statistical evidence to suggest that TQM is related to innovation.
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The patient safety chain: Transformational leadership's effect on patient safety culture, initiatives, and outcomes
TL;DR: Using data from a nationwide survey of over 200 hospitals, structural equation modeling is used to provide empirical support for the effectiveness of a patient safety chain model and has major implications for enhancing operations in hospital settings.
References
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BookDOI
To Err Is Human Building a Safer Health System
TL;DR: Boken presenterer en helhetlig strategi for hvordan myndigheter, helsepersonell, industri og forbrukere kan redusere medisinske feil.
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Software Engineering: A Practitioner's Approach
TL;DR: Software Engineering A Practitioner's Approach recognizes the dramatic growth in the field of software engineering and emphasizes new and important methods and tools used in the industry.
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Whence Consumer Loyalty
TL;DR: Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. But they also understand that this relation is asymmetric as mentioned in this paper. Although loyal consumers are most...
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Role congruity theory of prejudice toward female leaders.
Alice H. Eagly,Steven J. Karau +1 more
TL;DR: Evidence from varied research paradigms substantiates that consequences of perceived incongruity between the female gender role and leadership roles are more difficult for women to become leaders and to achieve success in leadership roles.
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Beyond accuracy: what data quality means to data consumers
Richard Y. Wang,Diane M. Strong +1 more
TL;DR: Using this framework, IS managers were able to better understand and meet their data consumers' data quality needs and this research provides a basis for future studies that measure data quality along the dimensions of this framework.