Boston College

About: Boston College is a education organization based out in Boston, Massachusetts, United States. It is known for research contribution in the topics: Population & Poison control. The organization has 9749 authors who have published 25406 publications receiving 1105145 citations. The organization is also known as: BC.

SERVCON: development and validation of a multidimensional service convenience scale

Abstract: As customers have demanded greater convenience in service exchanges, researchers have responded by incorporating the convenience construct into their conceptual models and empirical studies, but a comprehensive, formally validated measure of convenience remains lacking This study conceptualizes service convenience as a second-order, five-dimensional construct that reflects consumers’ perceived time and effort in purchasing or using a service Service convenience dimensions are salient at different stages of the purchase decision process Given this conceptualization, the study presents the development and validation of the SERVCON scale, a comprehensive instrument for measuring service convenience The five dimensions are independent within a nomological network that illustrates distinct antecedent and consequent effects, and the results reinforce the multidimensional representation, offering insight into the distinctive relationships between each service convenience dimension and its antecedents, such as competitive intensity, and consequences, such as repurchase behavior The findings help researchers and managers understand a fully conceptualized convenience construct and facilitate the measurement of convenience in future empirical studies

Dropwise condensation on superhydrophobic surfaces with two-tier roughness

Abstract: Dropwise condensation can enhance heat transfer by an order of magnitude compared to film condensation. Superhydrophobicity appears ideal to promote continued dropwise condensation which requires rapid removal of condensate drops; however, such promotion has not been reported on engineered surfaces. This letter reports continuous dropwise condensation on a superhydrophobic surface with short carbon nanotubes deposited on micromachined posts, a two-tier texture mimicking lotus leaves. On such micro-/nanostructured surfaces, the condensate drops prefer the Cassie state which is thermodynamically more stable than the Wenzel state. With a hexadecanethiol coating, superhydrophobicity is retained during and after condensation and rapid drop removal is enabled.

Coercion in Intimate Partner Violence: Toward a New Conceptualization.

Abstract: For decades, battered women’s advocates have placed coercive control squarely at the center of their analysis of intimate partner violence. Yet, little work has been done to conceptualize and measure the key construct of coercive control. In this article, we apply French and Raven’s social power model to a conceptualization of coercive control in intimate partner violence relationships. Central elements of the model include: social ecology; setting the stage; coercion involving a demand and a credible threat for noncompliance; surveillance; delivery of threatened consequences; and the victim’s behavioral and emotional response to coercion. These elements occur in spiraling and overlapping sequences to establish an overall situation of coercive control. The implications of this model for theory and practice are discussed.