scispace - formally typeset
Journal ArticleDOI

Sociability and usability in online communities: Determining and measuring success

Reads0
Chats0
TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.
Abstract
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.

read more

Citations
More filters
Journal ArticleDOI

Creating and consuming content: exploring member engagement and role acceptance within an online tennis forum

TL;DR: In this article, the authors used a netnography approach to study the interpersonal dynamics within a tennis forum and observed group dynamics within 19,782 messages posted to 54 discussion threads.

Collective Identity Framing in a Digital Grassroots Movement An Affordance Perspective

TL;DR: In this article, the authors investigate how social media affordances affect collective identity framing in a digital political grassroots movement and find that the affordance of visibility seemed to overrule persistence, which created an overexposure of an emotive frame that hurt the credibility of the grassroots movement.
Book ChapterDOI

Users’ Experiences of Internet-Based Systems in Malaysian Research Universities: Success Factors and Barriers as Starting Points to Best Practices in a Developing Country

TL;DR: In this paper, a qualitative study explores employees' experiences in Malaysian research universities, and particularly strives to understand successes and problems in the implementation of Internet-based systems based on in-depth interviews with officers and academics at four research universities.
Proceedings ArticleDOI

The Relationship between Nomophobia and Perceived Socialization in the Online Learning Environment

TL;DR: In this paper , the authors examined the relationship between teacher candidates' nomophobia behavior tendency and their perceptions of socialization in the online learning environment and found that there was a positive, significant, and low-level relationship between the nomophobia levels of teacher candidates and their perceived socialization.
References
More filters
Book

Designing the User Interface: Strategies for Effective Human-Computer Interaction

TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI

Usability inspection methods

Jakob Nielsen
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI

Online Communities: Designing Usability and Supporting Socialbilty

TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book

A Practical Guide to Usability Testing

TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
Related Papers (5)