Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Journal ArticleDOI
Engagement as a Driver of Growth of Online Health Forums: Observational Study
TL;DR: This study supports the claim that network effects play an important role in accelerating OHF growth, opening the door to exploiting these effects in calculated ways.
Journal ArticleDOI
Social shopping communities as an emerging business model of youth entrepreneurship: exploring the effects of website characteristics
TL;DR: A model based on the stimulus-organism-response (S-O-R) framework is developed and used to investigate how website characteristics of social shopping environment influence consumers’ cognitive and emotional trust in SSCs, as well as how trust in turn affects their purchase intention.
Proceedings Article
How effective is social media advertising? A study of Facebook Social Advertisements
D. Carmichael,D. Cleave +1 more
TL;DR: Results indicate that social media advertising can be effective for a small business even if the click-through rate is small, but it is also suggested that low click through rates from social media web sites are in part a result of poor usability on those sites which should be improved in order to deliver better results for businesses.
Book
Educational Psychology and the Internet
TL;DR: The first comprehensive, research-based textbook on Internet-infused education, Educational Psychology and the Internet as discussed by the authors, offers students an accessible guide to important issues in the field of education.
Dissertation
The use of Actor-Network Theory and a Practice-Based Approach to understand online community participation
TL;DR: In this paper, the authors explored the insights of Actor-Network Theory (ANT) and a practice-based approach (PBA) to more fully explain participation in online communities, focusing on the failure to establish an online community supported by a collaborative technology as part of a Human Resources project within a multi-campus University in Mexico.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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