Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
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Journal ArticleDOI
Effects of Professional Virtual Community Attributes and Flow Experience on Information Sharing Among Chinese Young Netizens: A Fuzzy-Set QCA
TL;DR: Wang et al. as discussed by the authors explored professional virtual community (PVC) information sharing among Chinese young netizens combining the external factors and the individual factors, and attempted to obtain the paths to the effective PVC information sharing.
Proceedings ArticleDOI
User’s Intentions in Health Information Exchange in Social Media
TL;DR: It is found that the outcome of the expectation of social relationship did not affect health information usage intention, and human-to-human interaction did not affected health information exchange.
The influence of social capital on knowledge creation in online health communities
TL;DR: Wang et al. as discussed by the authors investigated how social capital influences knowledge creation in online health communi- ties (OHCs), based on social capital theory, and proposed that three social capital dimensions, namely trust, shared language, and network density, affect OHC mem- bers' externalization and combination of knowledge, and that these in turn lead to membership continuance intention (MCI).
Journal ArticleDOI
Drivers and mechanisms for online communities performance: A systematic literature review
Masson Zoé,Guy Parmentier +1 more
TL;DR: In this article , the authors present the current state of research on the conditions that affect online community performance and identify, through a selection of 178 articles, the dimensions where the understanding of performance is rarer, such as drivers related to contributions and those affecting the common motivation mechanism.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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