Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
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Proceedings Article
Online Health Information Seeking and Adolescents’ Intention Towards Health Self-Management
TL;DR: The results showed that empowerment, attitude towards the website and privacy concerns significantly predict adolescents’ health self-management behavior, and revealed that perceived health threat is not directly influencing the intention to self-managed health but instead interacts with other factors to influence intention.
Journal ArticleDOI
Elements of the management of norms and their effects on the sense of virtual community
Gregor Petrič,Andraž Petrovčič +1 more
TL;DR: The empirical results suggest that prominence of rules under the condition of members’ participation in their creation, presence of reputation mechanisms, and content moderation contribute significantly to the SOVC, while presence of lighter sanctions and interactive moderation do not.
Proceedings ArticleDOI
Data Abstraction and Visualisation in Next Step: Experiences from a Government Services Delivery Trial
TL;DR: This paper implemented a gamification based data abstraction and social behaviour based visualisation method in the context of Next Step, a year long trial conducted in partnership with the Australian Government Department of Human Services to deliver support services to citizens in a transitioning phase.
Dissertation
‘Non-traditional’ at an elite university: Exploring the lived experiences of mature part-time undergraduates using an online peer support community
TL;DR: In this paper, the authors explored the lived experiences of eight mature part-time undergraduates using a Facebook online peer support community (OPSC) during their Foundation Year at a research-intensive university.
Proceedings Article
Towards a Conceptualization of Online Community Health
TL;DR: This paper develops a multi-dimensional construct of online community health, consisting of seven elements, which provides guidance to the managers of social media and online communities by taking a systematic look at the well-being of their communities.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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