Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
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Proceedings ArticleDOI
Building Social Decision Support Mechanisms with Friend Networks
Yung-Ming Li,Yi-Lin Lee +1 more
TL;DR: Using social network analysis along with regression model, fuzzy Delphi and fuzzy AHP methods as tools, a social network based decision support system with better effectiveness is designed.
Journal ArticleDOI
El uso de Twitter en los congresos profesionales de información y documentación: Estudio de caso
TL;DR: A case study about X Workshop Rebiun is done and evidence about Twitter’s plurality uses and Twitter‘s capacity to enhance a virtual community emerged from this event.
Book ChapterDOI
Codes of Ethics in Discussion Forums
TL;DR: The development of the World Wide Web has created new opportunities for interpersonal interaction, which represent a unique feature in comparison with traditional communication channels, but on the other hand, the Internet has specific characteristics.
Proceedings ArticleDOI
Emerging Leaderships in an Online Community: A Longitudinal Network Analysis
TL;DR: Several types of emerging leaders are identified and their influence is found to extend across discussion entities, resulting in communication homogeneity, and leading to significant network effects that are relevant to participants’ interactions.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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