Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Journal ArticleDOI
Effect of Interactivity on Cognitive-affective-behavioral User Responses: Focusing on Korean and Chinese Mobile Users
TL;DR: In this article, the authors investigate how perceived interactivity between the mobile messenger application and its user gives rise to user's enjoyment and continuous usage intention and find that perceived interactivities concerning connectedness and responsiveness not only positively affect enjoyment, but also had a significant effect on usage intention.
Journal ArticleDOI
Six Key Elements Identified in an Active and Thriving Blended Community of Practice
Torrey Trust,Brian Horrocks +1 more
TL;DR: In this article, the authors report the findings of a qualitative study that examined teachers' experiences in the Discovery Educator Network, a blended community of practice that positively impacted teacher growth, identifying the elements that shaped teacher participation and learning.
Proceedings ArticleDOI
Lost in Migration: Information Management and Community Building in an Online Health Community
Drashko Nakikj,Lena Mamykina +1 more
TL;DR: Despite improving information management, the migration of a popular OHC served as a catalyst to reveal the importance of features for identity management and closed circle communication that were not apparent to either the management or the membership of the community.
Journal ArticleDOI
Determinants of Commitment in an Online Community: Assessing the Antecedents of Weak Ties and Their Impact
TL;DR: It is found that all types of site assets increase perceived site value, and that, in turn, increased perceived site asset value leads to more active usage and higher commitment, thus demonstrating the impact of weak ties.
Journal ArticleDOI
A neural network-based approach for user experience assessment
TL;DR: Artificial neural networks are utilised and trained with the observations of an extensive survey on user satisfaction with respect to website attributes to approximate the links between user satisfaction and its determinants without having the restrictions of common statistical procedures.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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