Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Proceedings ArticleDOI
Recognition and participation in a virtual community
TL;DR: Results indicate that there exist three different forms of perceived recognition in a virtual community, namely identity, expertise and tangible recognition, and that a link exists across these forms of recognition, their effects, and participation.
Dissertation
Uncovering the social impacts of facebook on a college campus
Vanden Boogart,Matthew Robert +1 more
Journal ArticleDOI
Social presence in online learning communities: the role of personal profiles
TL;DR: The findings suggest that personal profiles and photos help some online learners to feel in touch with each other, while other learners, however, do not feel the need for these facilities, have privacy concerns or prefer to focus on the forum postings.
Journal ArticleDOI
Communication in health-related online social support groups/communities: a review of research on predictors of participation, applications of social support theory, and health outcomes
TL;DR: In this article, the authors reviewed literature on online support groups/communities for individuals facing health concerns, focusing on predictors of online support group/community participation and coping strategies and health outcomes.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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