Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Journal ArticleDOI
Online communication satisfaction towards the use of internet-based information management systems: a study at four research universities in malaysia
TL;DR: In this paper, the authors examined the effect of ease of use and usefulness on communication satisfaction in using an Internet-based information management system (IBIMS) and found that there is a positive and significant relationship between these variables in using IBIMS.
Journal ArticleDOI
The Perceived Availability of Online Social Support: Exploring the Contributions of Illness and Rural Identities in Adults with Chronic Respiratory Illness.
Samantha R. Paige,Rachel E. Damiani,Elizabeth Flood-Grady,Janice L. Krieger,Michael Stellefson +4 more
TL;DR: The relationship between COPD illness identity and the availability of online support was strongest among those with low rural identity; however, at lower levels of COPd illness identity, participants with high rural identity reported the greatest degree of available online support.
Journal ArticleDOI
Aappec: agent-based architecture for privacy payoff in ecommerce
TL;DR: This thesis argues the following: if consumers' private data is such a valuable asset, should they not be entitled to commercially benefit from their asset as well?
Journal ArticleDOI
Communication-Based Book Recommendation in Computational Social Systems
TL;DR: Wang et al. as mentioned in this paper proposed a new method that uses a computational social system, including a trust model based on community relationships, to improve the user similarity calculation accuracy to enhance personalized recommendation.
Book ChapterDOI
Factors Influencing Members’ Engagement with Virtual Brand Communities
TL;DR: In this paper, the main factors that have been taken into account throughout the literature in order to explain the process of recruiting and retaining individuals of specific social groups, like virtual brand communities, are discussed.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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