Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Dissertation
Brand Publics and Online Video Game Streaming
TL;DR: Understanding how streams are consumed will give the entertainment industry and streamers information on how to maintain and better serve viewers.
Supporting Communication and Collaboration in the Process Automation Industry
Jonas Brönmark,Mikaela Åkerlind +1 more
TL;DR: This thesis shows new domains for social media applications and explores how communication and collaboration can be supported in the process automation industry.
Book ChapterDOI
Digital Peer Support for People With Severe Mental Illness
TL;DR: In this paper , the authors explore the digital-based peer programs and analyze scientific evidence behind the alternative paradigm, related concepts, intervention designs, and results, concluding that those individuals are more willing to share personal and sensitive details through digital technologies, building friendships and using the internet to access health information rather than their peers who do not experience SMI.
Book ChapterDOI
Designing Community-Based Open Innovation Platforms Based on Actual User Behavior.
Claas Digmayer,Eva-Maria Jakobs +1 more
TL;DR: Community-based open innovation platforms offer a promising approach to use the collective intelligence of target groups as a knowledge resource in product development processes, but their success depends on how such platforms can be designed in a user-centric way.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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