Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Journal ArticleDOI
The Effects of Social and Technical Factors on User Satisfaction, Sense of Belonging and Knowledge Community Usage
TL;DR: A research model is proposed which posits that both technical factors system quality and information quality and social factors community governance and pro-sharing norms collectively influence user satisfaction, sense of belonging, and knowledge community usage.
Journal ArticleDOI
Challenges of designing for sociability to enhance player experience in Massively Multi-player Online Role-playing Games
TL;DR: In this article, it has been suggested that the reason for their popularity is that they offer a new "third-place" game in the online role-playing games (MMORPGs).
Journal ArticleDOI
Promoting minority-language use in a bilingual online community
Daniel Cunliffe,R. Harries +1 more
TL;DR: The language behaviour and attitudes of Welsh–English bilingual users in Pen i Ben, a pilot online community of practice for Head Teachers in Wales, are discussed.
Journal ArticleDOI
Social viewing behavior in social TV: proposing a new concept of socio-usability
Dong-Hee Shin,Jang Hyun Kim +1 more
TL;DR: The findings show the mediating and moderating roles of perceived sociability on the effect of performance on intention show that with sociability, users perceive higher utilitarian value and enjoyable hedonic value and thus are more likely to intend to use STV.
Journal ArticleDOI
Gamification in E- Commerce: A Comprehensive Review of Literature
TL;DR: This article provides a coherent picture in the research that has taken place in the area ofgamification by comprehensively reviewing 1073 research studies extracted from the SCOPUS database and mostly validates the findings on the effectiveness of gamification in the various fields.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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