Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Proceedings ArticleDOI
Understanding the Roles of Knowledge Sharing and Trust in Online Learning Communities
TL;DR: This research offers a proof-of-concept that stakeholder-defined OLCs provide students with the opportunity to develop knowledge networks, while also providing for individual autonomy over their content.
Journal ArticleDOI
Role of real-time information-sharing through SaaS: An industry 4.0 perspective
TL;DR: Analysis of middle-level managers’ perceptions regarding RTIS with customers through SaaS technology and its impact on purchase behaviors indicates that RTIS is the key determinant of customer purchase behavior (CPB), and results illustrate that customer orientation mediates the correlation between RTIS and CPB.
Journal ArticleDOI
Quantifying Use of a Health Virtual Community of Practice for General Practitioners’ Continuing Professional Development: A Novel Methodology and Pilot Evaluation
Abdulaziz Murad,Natalie K. Hyde,Shanton Chang,Reeva Lederman,Rachelle Bosua,Rachelle Bosua,Marie Pirotta,Ralph Audehm,Christopher J Yates,Andrew M. Briggs,Alexandra Gorelik,Alexandra Gorelik,Cherie Chiang,John D. Wark +13 more
TL;DR: GPs were more active in topics in the discussion forum that had direct clinical application as opposed to didactic, evidence-based discussion topics (ie, topical discussions), which may be useful to evaluate future learning and knowledge sharing among GPs for their CPD activity.
Journal ArticleDOI
Online-to-Offline Interactions and Online Community Life Cycles: A Longitudinal Study of Shared Leisure Activities
TL;DR: In this paper, the authors studied how online communities form, function, and network, and found that the current state-of-the-art in online communities can be traced to computer-mediated interactions.
Journal ArticleDOI
Dual Screening: Examining Social Predictors and Impact on Online and Offline Political Participation Among Taiwanese Internet Users
Trisha T. C. Lin,Yi-Hsuan Chiang +1 more
TL;DR: Wang et al. as discussed by the authors investigated how social factors affect Taiwanese Internet users' dual screening use and its impact on online and offline political participation and found that bridging social capital and perceived social presence are significantly associated with dual screening.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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