Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Journal ArticleDOI
Discovering the processes of undergraduate hospitality students’ acceptance of facebook teaching interventions
TL;DR: Based on a survey of 289 undergraduate hospitality students, this article expanded the scope of the technology acceptance model (TAM) in this study, which integrates the two factors of social interaction and information exchange into the research structure.
Social Capital and ICTs
TL;DR: In this article, the impact of new information and communication technologies on social capital is examined, in particular, does online participation serve to widen social contacts and expand bridging social capital or to reinforce homogeneous networks?
Un cadre pour la conception de Systèmes Sociaux Interactifs
TL;DR: In this paper, a cadre for the conception of Systemes Sociaux Interactifs (SISIS) is proposed, which reposes sur quatre criteres : l'identite, l'espace, le temps and l'action.
Book ChapterDOI
Support for Cyberbullying Victims and Actors
TL;DR: In this article , the authors analyzed the post content and the emotions reflected in 10 open Facebook groups associated with cyberbullying, with the highest number of group members, and found that the content of the posts was mainly opinion-based in comparison to expressing personal experiences of cyber bullying.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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