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Journal ArticleDOI

Sociability and usability in online communities: Determining and measuring success

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TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.
Abstract
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.

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Contributors and Lurkers: Obstacles to Content Creation in a Professional Online Community

TL;DR: The asynchronous and synchronous communication of Internet technology has facilitated the exchange of information across geographic and cultural boundaries, but most studies have done little to describe the cultural differences and similarities between topicor practice-based communities.
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Turkish nationalism, identity and foreign policy in comparative perspective editorial introduction

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The impact of social network structure on the growth and survival of online communities

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Proceedings ArticleDOI

A conceptual model to design partially virtual communities

TL;DR: The article proposes a conceptual model to help design partially virtual communities, based on a literature review, a previous field study and the authors' experience, to help designers and community managers establish the basis for developing and maintaining sustainable communities.
References
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Book

Designing the User Interface: Strategies for Effective Human-Computer Interaction

TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI

Usability inspection methods

Jakob Nielsen
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI

Online Communities: Designing Usability and Supporting Socialbilty

TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book

A Practical Guide to Usability Testing

TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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