Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Journal ArticleDOI
How Personality and Social Capital Affect Knowledge Sharing Intention in Online Health Support Groups?: A Person-Situation Perspective
Ziyuan Li,Zhi Lin,Jinghong Nie +2 more
TL;DR: In this paper, the authors found that knowledge sharing is essential in order for online health support groups (OHSGs) to provide informational support, but factors influencing knowledge sharing intention in OHSGs have not bee bee found.
Managing Open Innovation Communities - Development and Test of an Innovation Community Scorecard
TL;DR: In this article, a balanced scorecard approach for managing company-based open innovation communities (OICs) is presented, which is grounded in traditional innovation and virtual community management approaches and evaluates OIC from an innovation process, community member, organizational learning and financial perspective.
An Exploratory Study of Values Alignments in a Teacher Professional Development Digital Badge System
Proceedings Article
Open Innovation In Online Brand Communities.
TL;DR: Structural equation modeling results indicate that both task involvement and utility explain significantly information and knowledge sharing and willingness to participate in open innovation activities in online brand communities.
Exploring the social realities of online communitiesthrough the lens of a Human Information Behaviorframework
Peyina Lin,David W. McDonald +1 more
TL;DR: Considering prior online community studies from the HIB perspective may identify key research issues for both HIB theory and for social informatics.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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