Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Journal ArticleDOI
An empirical study of community cohesiveness, community attachment, and their roles in virtual community participation
TL;DR: Zhang et al. as discussed by the authors explored the differences between passive and active community participation from community cohesiveness and community attachment perspectives, and found that community members' active participation is positively influenced by both community cohesion and attachment.
Proceedings Article
Increasing the willingness to collaborate online : an analysis of sentiment -driven interactions in peer content production
TL;DR: It is shown that peer content production in Wikipedia is influenced by sharing sentiments during discussions among editors, and at the global level, sharing sentiments positively influences the level of online trust.
Rethinking Populism: ‘the People’ as a Popular Identity Subject in Bernie Sanders’ Discursive Articulation
TL;DR: In this paper, the articulation of a popular political identity by the US Senator Bernie Sanders and the political coalition he communicates is explored, and the analysis part is conducted on two levels: the
DissertationDOI
Supporting newcomers to overcome the barriers to contribute to open source software projects
Dissertation
Factors affecting knowledge-sharing within endurance-sports online communities
TL;DR: In this paper, the authors propose a method to solve the problem of homonymity in the form of homonyms.................................................................................... 1 1.1.0.0]
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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