Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Proceedings ArticleDOI
The Social Side of Software Platform Ecosystems
Cleidson R. B. de Souza,Fernando Figueira Filho,Müller Miranda,Renato Ferreira,Christoph Treude,Leif Singer +5 more
TL;DR: The findings highlight the importance of social aspects in the sustainability of software ecosystems both during the initial adoption phase as well as for long-term permanence of developers.
Journal ArticleDOI
Leveraging sociability for trust building on social commerce sites
Yu-Hui Fang,Chia-Ying Li +1 more
TL;DR: This study extended the research of Preece by identifying seven elements of three subdimensions of sociability through focus-group discussions, and suggested that the purposes, policies, and people aspects of sociable positively affect trust in product recommendations.
Book ChapterDOI
Development of a methodology for evaluating the quality in use of web 2.0 applications
TL;DR: Research is presented aimed at developing a methodology that would facilitate the analysis and comparison of evaluated Web 2.0 applications.
Proceedings ArticleDOI
Dynamic scheduling model in FMS by considering energy consumption and schedule efficiency
TL;DR: The experimental results show that the proposed goal programming mathematical model can save the energy consumption significantly and solve the dynamic scheduling problem in FMS very well and shows that the minimum energy consumption and the minimum schedule efficiency can be obtained simultaneously on the appearance of the dynamic events.
Journal ArticleDOI
Consuming Professions User-review websites and health services
TL;DR: This article considers the recent development of Web 2.0 resources that are constructed around user-generated content about identified health practitioners and services and concludes that the authors are witnessing the beginning of a new phase of the doctor—consumer/patient relationship.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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