Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
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Book ChapterDOI
Redefining the Turn-Taking Notion in Mediated Communication of Virtual Learning Communities
Pablo Reyes,Pierre Tchounikine +1 more
TL;DR: This paper shows the work pattern through a quantitative study and proposes an integration of this work pattern in a Forum-type tool developed for supporting the interactions of virtual learning communities through the creation of a new structure called Session, which allows the turn-taking of threaded conversations in an orderly fashion to become visible.
Book ChapterDOI
Web Intelligence on the Social Web
TL;DR: This chapter focuses on the application web intelligence techniques in combination to social network analysis to study of social web sites and shows that new techniques need to be focused on the study of underlying social aspects of those social entities to really exploit the datas’ social nature and provide a better understandig of human relationships.
Book ChapterDOI
Engagement in Social Learning: Detecting Engagement in Online Communities of Practice
TL;DR: The research proposes a model to detect and measure the engagement in online communities by means Social Learning Analytics from log files, to guarantee a successful learning process in a CoP.
Growing online community: core conditions to support successful development of community in Internet-mediated communities of practice.
TL;DR: This article explored the conditions that contributed to successful community development in Internet-mediated communities of practice (IMCoPs) and how the managers or conveners of such communities might contribute to these conditions when intentionally cultivating community.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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