Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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TLDR
This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
Citations
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Proceedings ArticleDOI
Municipal Virtual Communities (MuViC): Expanding Cities to the Virtual World
TL;DR: A five-year experiment involving a Facebook Group for a city, adopted by 83% of its citizens as an extension of the city in the virtual world, and a set of rules to manage the group formulated during the experiment are presented, created by observing its members' behaviour, which led to an effective management.
Journal ArticleDOI
Digital Social Visibility, Anonymity and User Content Generation: Evidence from Natural Experiments
Ni Huang,Yili Hong,Gordon Burtch +2 more
TL;DR: The authors examined how changes in digital social visibility (or conversely, anonymity) can affect the characteristics of user-generated content (volume and linguistic features) and found that integration with Facebook increased the volume of usergenerated content and consumers' use of affective language processes, while simultaneously decreasing their use of cognitive language processes and controversial language (e.g., sexually explicit, negative and abrasive words).
Journal ArticleDOI
Incentive strategies in user community of online trading platform - bilateral market uncertainty perspective
Zhihao Chen,Xueni Li,Xiaoling Li +2 more
TL;DR: Zhang et al. as mentioned in this paper studied the influence of material and spiritual incentive strategies on online trading platform and took bilateral market uncertainty as a moderator into consideration, and found that both material and spirit-based incentive strategies have significant effects on improving the community user loyalty.
Book ChapterDOI
Digitized Emotions in the Pocket: Social Computing and Mobile Mental Health (mMH) Applications
TL;DR: In this article, a review of mobile mental health applications is presented, focusing on the use of smartphone applications as mobile platforms for delivery of mental health information and interventions, and how smartphones are altering the face of clinical and behavioral research, social support provision, patient care, and service delivery.
Journal ArticleDOI
The impact of gamification on the patient's engagement in the online health community
TL;DR: The results reveal that a patient's engagement in the OHC in the form of appointments and review-posting behavior is enhanced by the gamification strategy and is further strengthened by the physician's professional capital.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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