Journal ArticleDOI
Sociability and usability in online communities: Determining and measuring success
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This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.Abstract:
Little attention has focused so far on evaluating the success of online communities. This paper begins to identify some key determinants of sociability and usability that help to determine their success. Determinants of sociability include obvious measures such as the number of participants in a community, the number of messages per unit of time, members' satisfaction, and some less obvious measures such as amount of reciprocity, the number of on-topic messages, trustworthiness and several others. Measures of usability include numbers of errors, productivity, user satisfaction and others. The list is not exhaustive but it is intended to provide a starting point for research on this important topic that will lead to develop of metrics. To avoid creating false impressions it is advisable to use several measures and to triangulate with qualitative data, particularly from ethnographic studies.read more
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Journal ArticleDOI
A Qualitative Study of Web-Based Knowledge Communities: Examining Success Factors
Hui Lin,Weiguo Fan,Zhongju Zhang +2 more
TL;DR: This study explores and examines success factors of WKCs, and proposed a conceptual framework to examine WKC success, which categorized dimensions of information quality, system quality, and community governance.
Journal ArticleDOI
Cooperation and Community on the Internet: Past Issues and Present Perspectives for Theoretical-Empirical Internet Research ⁄
TL;DR: In this paper, the authors summarized two central debates in the field of social scientiflc Internet research, namely the debate about the social impact of Internet use and the existence of community on the Internet, and presented some theories that explain which conditions and features of online groups facilitate the finding of solutions to bilateral or group-level problems of cooperation.
Proceedings ArticleDOI
From Crowd to Community: A Survey of Online Community Features in Citizen Science Projects
TL;DR: A systematic survey of 48 citizen science projects is conducted to identify common features and functionality and contribute to the ongoing discussion on citizen science design and the relationship between community and microtask design for achieving successful outcomes.
Journal ArticleDOI
E-auction web assessment model in China
TL;DR: This study develops a web assessment model (EAWAM) from a consumer perspective that suggests that user intention to continue using an e-auction website is based on users’ satisfaction with the e-AUction website, which is determined by perceived e-ouction user friendliness, functionality and interactivity.
References
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Book
Designing the User Interface: Strategies for Effective Human-Computer Interaction
TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI
Usability inspection methods
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Journal ArticleDOI
Online Communities: Designing Usability and Supporting Socialbilty
TL;DR: Jenny Preece provides readers with an in-depth look at the design of effective online communities and details the enabling technologies behind some of the most successful online communities.
Book
A Practical Guide to Usability Testing
TL;DR: A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls and includes forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own.
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